Having an effective Return Management system helps in increasing customer loyalty and build brand value. If you own an eCommerce store then you must have an efficient return manager by which you can handle all of your return requests easily and provide your customers with satisfactory solutions for their complaints.

Knowband offers Magento 2 Return Manager extension which helps you manage all of your store’s return, refund, and replacement requests with ease. The extension offers a user-friendly return popup interface to your customers from where they can raise their return requests with return reasons easily. The extension also allows the e-merchant to create their return policies and terms & conditions that will be available for the customers to check at the time of raising the return requests.

Merchant benefits of the Magento 2 Order Return Manager extension:

1. Increases Loyalty of Customers: By allowing your customers to raise return requests easily and by providing them the required solutions can easily increase their loyalty towards your business and will retain them for the future.
2. Helps to Handle Requests Easily: The Knowband’s Magento 2 Return Manager extension offers an easy to use return manager which allows you to handle all of your requests related to product return, replacement, and refund easily without any hassle.
3. Fix Product Errors: After getting return requests with return reasons, you can check and fix the errors of your products, if any.
4. Build Brand Value: The Knowband’s Magento 2 Return Manager extension helps you to increase the brand value of your business by providing you a platform to receive your customers’ grievances so that you can provide the required solutions. By providing your customers’ easy returns, you can easily make them loyal to your business.

Salient features of the Magento 2 Order Return Manager extension:

1. Provides Return Options: With the Magento 2 Refund Order extension, you can offer your online buyers 3 different return options to choose from: return, replacement, and refund. The customer can choose any of the options and can raise the request.
2. Option to Create and Modify Return Policy: The Knowband’s Magento 2 Return Manager extension allows the store owners to create and modify their return policy. Along with the policy, the admin can also create terms & conditions for returns. The customer can check and read the returns policy at the time of raising the request.
3. Check Active Returns: With the Magento 2 Return Product extension, you can check how many returns are pending and how many are active on your online store.
4. Create Multiple Return Reasons: With the Knowband’s Magento 2 Return Manager extension, you can create and customize some common reasons for raising the return requests.
5. Quick and Easy Installation: The installation and configuration of the Magento 2 Return Manager extension can be done quickly and easily without the need for any advanced coding efforts.
6. Option to Create Return Requests for Customers: The admin can also raise a return request from the back-end of the extension on behalf of customers if they face any issue in raising the requests from their end.

For more information, click the links below:

Magento 2  Return Manager extension

Magento 2  Return Manager User Manual

Admin Demo

Front Demo