Customer Retention is one of the most essential things required to grow your online business. You need to provide your customers a good shopping experience so that they return to your online shop and purchase again from you in the future. Providing easy returns is one of the ways you can increase customer loyalty and retention for your online business. With Knowband’s PrestaShop Return Manager addon, you can allow your customers to raise their product return requests easily from the website.

The addon helps the store owner to manage all the requests of your customers effectively for returning their products. By providing easy returns to your customers through the PrestaShop Return Manager Addon, you can increase customer loyalty for your brand and retain your customers. Let’s take a look at the benefits of the module provides to your online business.

Benefits of the PrestaShop Order Return Manager module for your eCommerce shop:

1. With the extension, you can get the return requests from your customers and provide them the required solutions. It increases their trust in you and makes them loyal to your business.
2. The Knowband’s PrestaShop Order Return Manager Module provides an easy to use interface which allows the customers to raise their return requests conveniently and allow the admin also to handle all the requests easily.
3. With the PrestaShop Return Product addon, you can find out if there is an error in your products as your customers returning them. By finding out the error, you can work on fixing it.
4. By offering return options to your customers, you can increase the brand value of your business among the customers.

Salient features of the PrestaShop Order Return Manager Addon:

1. The plugin provides an option to the customers to choose from 3 different return types while raising their requests. The shoppers can choose to return or replace the product or get a refund for their orders.
2. The Knowband’s PrestaShop Order Refund addon can be easily installed and integrated into your eCommerce shop without the need for any advanced coding knowledge.
3. The module allows the store owner to create a return policy and terms and conditions for returns which can be seen and checked by the customers at the time of raising the return requests. The e-merchant can edit the policy also from the back office of the module.
4. From the admin interface of the Knowband’s PrestaShop Order Return Manager Addon, the e-merchant can check and view all the pending and active returns of the eCommerce store.
5. With the module, the admin can create and customize various common return reasons for the customers to select while creating return requests.
6. If the customers are not able to raise the return requests for some reason, the admin can raise return requests for their orders on their behalf from the admin interface of the Knowband’s PrestaShop Product Return addon.

Know more about the module by clicking on the below links:

PrestaShop Return Manager module

PrestaShop Return Manager User Manual

Admin Demo

Front Demo