When you combine business communications, mobility and the cloud, you can do great things: dissolve boundaries, remove obstacles, reduce costs and increase productivity. All of this is already happening in companies around the world thanks to the benefits of cloud-based communications. If that sounds like the kind of business you want, consider moving your voice communications, collaboration tools, and customer service to the cloud.

Hosted VoIP Systems: What is it?

Hosted VoIP Service providers uk Systems. Cloud-based IP systems. Virtual phone systems for offices. The latest technological achievement in the field of telecommunications has many names. At its core, a hosted VoIP phone system is a state-of-the-art, on-premises PBX, except that the infrastructure and hardware needed is managed by a hosted VoIP solution service provider like Mitel.

Who uses them?

To understand cloud-based VoIP services, you first need a basic understanding of the cloud. Surely you’ve heard of the cloud, that ominous place in a galaxy far, far away where only the brightest in IT departments can get to. Of course it’s not like that. The cloud is simply a network of servers, each running a specific function or set of functions. If you’ve ever emailed or been active on social media, you’ve used the cloud. When information is stored somewhere other than on a physical storage medium, that is the cloud.

What can you?

Online services can also be provided using cloud technology. With a cloud-based phone system, your day-to-day business communications are handled remotely through secure servers. So you no longer have to worry about physical devices or hardware. Mitel hosted VoIP Service Providers UK systems give you the freedom to grow at your own pace. As a provider of cloud-based VoIP communication solutions, we take care of the infrastructure while you only have to use the services that you really need.

how do they work

In short, it is a dream come true. At least if you dream of a system for your business communication that is fully scalable, offers the latest functions and does not need to be maintained – and all at a manageable monthly cost.

More precisely, analog voice signals are converted into digital data packets so that your voice communications can travel over the same high-speed network as your existing data and internet traffic. And because today’s cloud-based servers are so incredibly fast, offer the highest level of redundancy and use advanced encryption mechanisms, you benefit from reliable, high-quality and secure voice and data traffic.

So a hosted VoIP Service Providers UK communications solution could be just what your business needs. Read our cloud-based communications fundamentals to learn more about what the cloud is and how it works.

functions and features

With a cloud-based phone system, you gain access to a wealth of unique features and functions that were previously unattainable and unimaginable with traditional phone systems. Thanks to cloud technology, you can take your business communication system to the next level. And so does your company. Today, telecommunications no longer just include voice communication. With a hosted VoIP Service Providers UK phone system, you benefit from a complete communications solution that offers all the powerful tools that modern businesses need. Mitel cloud services provide:

• web conferencing
• video conferencing
• screen sharing
• Forwarding of voicemails as emails
• Voice to Text Technology

For a full list of available features, visit our core features of cloud-based communications solutions page.

The benefits of the cloud

In any modern small business organization, employees are no longer tied to a physical location. You may have multiple branches around the country or around the world. Some employees may work from home, from client locations, or frequently move between different locations. Others — especially salespeople and executives — have to work while traveling. You need a system that is affordable, flexible, mobile, and compatible with other enterprise systems. In other words, you need a phone system that connects people, not just physical locations.
This is why hosted VoIP services have become so popular. Similar to the analogue landline, you can pick up the phone and call anyone in the world – but much more. Because that’s where the similarities end. Small business VoIP phone systems eliminate or minimize barriers that hinder connectivity—cost, location, distance, cables, and even equipment.

FREE AND CHEAP CALLS

In fact, the only difference between calls in VoIP is whether the calls are internal or external. Calls between your employees – no matter where they are – cost you nothing. That’s right, calls within your network are completely free. You have to pay for international calls. This is because the call travels over PSTN networks for a small fraction of the total distance.

If your business makes frequent calls to a specific country, you can buy an unlimited plan or minute plans. This is often cheaper than the payment options.

USE ANY DEVICE

Most adults today have and use multiple devices throughout the day. A person may switch from a desktop in the office to a smartphone on the train. Others even juggle multiple computers and phones during the week. If you want to make a VoIP call, you can do it from any device with an internet connection. As long as you have the softphone app installed and your account details entered, you can make any calls you want.
Similarly, you can set up your account so that incoming calls ring one or all of your devices. One way is to set up a ring order for your devices. For example, your desk phone will ring first. If there is no answer, then your mobile device and finally your computer. You can also choose to have all your devices ring at the same time and let you answer the call that’s closest to you. You can set it so that the time of day or the called ID determines which device will ring!

Using Sykpe Or Other Small Office Services Using Google Voice As Example

At this point, many freelancers are tempted to use Google Voice (as an example of many similar services) at a consumer level for their business. For a low monthly price you get many useful features such as visual voicemail and call forwarding. The problem is that not only with Google Voice but with all consumer VoIP services you have is that it is set up for one consumer. Once you hire another employee (Google Voice is designed for single users), your existing setup will no longer work for you.

So it makes more sense to use a VoIP provider that will grow with your business for years to come. You don’t have to buy this premium VoIP phone system. Only monthly fees are due. So, the right phone service suits your needs and budget.

how can voip phone systems improve connectivity in your business?

The spread of the analog fixed network was a great success. Employees could pick up the phone and talk to someone thousands of miles away. Of course, there were limitations – calls were expensive, both people had to sit next to the device, you needed operator phone service, a phone, and a PBX.

So you’re excited about upgrading to a new phone system and your cloud PBX. You want to see how VoIP can help your business. Before we get into that, you need to know how VoIP Service Providers UK works. Analog phones carry voice signals over copper wire between two points. The longer the distance between the two points, the more the call costs.

VoIP uses the Internet to route calls. Speech signals are converted into data packets and sent over interconnected networks. Each data packet can take a different route to its destination. There the packets are put together and converted back into audio at the other end. Because they use existing networks, distance and location no longer matter.